Privacy Ratings

Newsletter platforms

Mailchimp privacy rating

Email marketing platform owned by Intuit for building mailing lists, sending newsletters and automated campaigns, and tracking opens and clicks.

United States Five EyesPlatforms: Android · iOS · Web

Summary

Mailchimp scores 34 out of 100 (grade F) on the newsletter platforms criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales, independent audit, transparency report and tells users about requests. It does not meet open source, no trackers or telemetry and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade C+.

Score 34 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The Intuit privacy statement covers advertising cookies, pixels and session-replay tools, and campaigns track opens and clicks by default.

    intuit.com

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by subscriptions and states data is not sold, but personal information is shared with advertising networks for targeted ads unless users opt out.

    intuit.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    SOC 2 and ISO 27001 audits are done, but the reports are only available through the Intuit compliance portal.

    mailchimp.com

  • Partial

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Publishes how it accepts legal process from governments, but no request counts.

    mailchimp.com

  • Partial

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Mailchimp reserves the right to notify customers of legal process, and some customer agreements require notice unless prohibited.

    mailchimp.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • No

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade C+ (60/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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