Privacy Ratings

Newsletter platforms

Forward Email privacy rating

Email service whose paid plans include outbound SMTP, which can send newsletters and mailing lists from a list tool such as listmonk. Newsletter sending needs approval for each domain. Subscriber lists and campaigns are managed in the separate tool.

Summary

Forward Email scores 84 out of 100 (grade B) on the newsletter platforms criteria. It meets 6 of 8 criteria: open source, no ads or data sales, independent audit, tells users about requests, TLS configuration and security headers. It partly meets no trackers or telemetry and transparency report. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A+.

Score 84 out of 100. How scoring works

Criteria

  • Yes

    Open source Weight 3 of 3 Source-available

    Is all the source code needed to run the product public?

    All code is public, including the outbound SMTP servers that run the service. Core mail storage and protocol code is MPL-2.0 and the rest is under the source-available Business Source License 1.1 (BUSL-1.1), which becomes MPL-2.0 four years after each release.

    github.com

  • Partial

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    No third-party analytics. First-party anonymized analytics of page views and service usage is on by default, and Cloudflare Turnstile loads on sign-in and sign-up forms.

    forwardemail.net

  • Yes

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by paid plans. No ads, and the privacy policy states user data is not shared with third parties.

    forwardemail.net

  • Yes

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Two independent Cure53 audits of the code and the infrastructure are published.

    cure53.de

  • Partial

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    The technical whitepaper (section 9.3) publishes the government request policy and commits to transparency reports with request counts. A report with counts is not published yet.

    forwardemail.net

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Users are notified of requests when legally allowed, with notice after disclosure when advance notice is prohibited.

    forwardemail.net

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Yes

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade A+ (125/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Newsletters and mailing lists are sent over Forward Email's SMTP service (FAQ). Each domain is reviewed manually before newsletter sending is approved. Subscriber management, sign-up forms and campaign scheduling come from a separate tool, such as listmonk.

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