Privacy Ratings

Newsletter platforms

HubSpot privacy rating

Customer platform whose Marketing Hub sends marketing email, with a CRM, forms, landing pages, automation and open and click tracking.

United States Five EyesPlatforms: Android · iOS · Web

Summary

HubSpot scores 41 out of 100 (grade D) on the newsletter platforms criteria. It meets 3 of 8 criteria: transparency report, tells users about requests and TLS configuration. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

Score 41 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The privacy policy covers ad network cookies and web beacons on the website, and marketing emails track opens and clicks unless turned off.

    legal.hubspot.com

  • No

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    The privacy policy states identifiers were sold or shared with advertising partners, and business contact data from its commercial dataset is sold to customers of its enrichment products.

    legal.hubspot.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    A SOC 3 report is public. The SOC 2 Type 2 report and penetration test summaries are only available to customers and prospects.

    legal.hubspot.com

  • Yes

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Publishes yearly counts of US and international government and civil requests for customer data and how each was answered.

    legal.hubspot.com

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    HubSpot notifies customers of requests for their data unless prohibited by law or in an emergency involving danger of death or serious injury.

    legal.hubspot.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B (70/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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