Privacy Ratings

Electronic signatures

SignNow privacy rating

Electronic signature service from airSlate, Inc. in the United States, for sending, signing and tracking documents, with an API for other apps.

United States Five EyesPlatforms: Web · Android · iOS

Summary

SignNow scores 25 out of 100 (grade F) on the electronic signatures criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry, transparency report, tells users about requests and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade F.

Score 25 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The privacy notice describes sharing personal information with advertising partners for cross-context behavioral advertising, and the website loads Google Tag Manager and Intercom.

    legal.signnow.com

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by subscriptions, and personal information is not sold, but it is shared with third-party advertising partners to target advertising, with an opt-out.

    legal.signnow.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    SignNow has a SOC 2 Type II report, available on request.

    signnow.com

  • No

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    No transparency report is published. The privacy notice only says information may be shared to respond to court orders, subpoenas or search warrants.

    legal.signnow.com

  • No

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    No published policy on notifying users about data requests.

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • No

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade F (10/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other electronic signatures

All 11 electronic signatures