Privacy Ratings

Electronic signatures

Adobe Acrobat Sign privacy rating

Adobe's electronic signature service for sending, signing and tracking documents, with integrations for Microsoft 365, Salesforce and other business apps.

United States Five EyesPlatforms: Web · Android · iOS

Summary

Adobe Acrobat Sign scores 38 out of 100 (grade F) on the electronic signatures criteria. It meets 3 of 8 criteria: transparency report, tells users about requests and TLS configuration. It partly meets independent audit. It does not meet open source, no trackers or telemetry, no ads or data sales and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade D+.

Score 38 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The Android app includes 6 trackers, including Facebook Analytics, Demdex and Google Firebase Analytics.

    reports.exodus-privacy.eu.org

  • No

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by subscriptions, but Adobe discloses information about actions in its websites and apps to social media and advertising partners.

    adobe.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Adobe lists SOC 2 Type 2 among its compliance attestations. SOC 2 reports are shared with customers only under NDA.

    adobe.com

  • Yes

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Publishes a yearly report with counts of government requests for user data.

    adobe.com

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Adobe gives advance notice to users targeted by a legal request unless a nondisclosure order prohibits it, and notifies them when the order expires.

    adobe.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • No

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade D+ (40/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other electronic signatures

All 11 electronic signatures