Electronic signatures
Adobe Acrobat Sign privacy rating
Adobe's electronic signature service for sending, signing and tracking documents, with integrations for Microsoft 365, Salesforce and other business apps.
Summary
Adobe Acrobat Sign scores 38 out of 100 (grade F) on the electronic signatures criteria. It meets 3 of 9 criteria: transparency report, tells users about requests and TLS configuration. It partly meets independent audit and modern web standards. It does not meet open source, no trackers or telemetry, no ads or data sales and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade C and Internet.nl website score 84%.
Score 38 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The Android app includes 6 trackers, including Facebook Analytics, Demdex and Google Firebase Analytics.
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No
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by subscriptions, but Adobe discloses information about actions in its websites and apps to social media and advertising partners.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Adobe lists SOC 2 Type 2 among its compliance attestations. SOC 2 reports are shared with customers only under NDA.
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Yes
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Publishes a yearly report with counts of government requests for user data.
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Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Adobe gives advance notice to users targeted by a legal request unless a nondisclosure order prohibits it, and notifies them when the order expires.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade C (50/100+)
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Partial
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 84%