Electronic signatures
Dropbox Sign privacy rating
Electronic signature service from Dropbox, formerly HelloSign, for sending and signing documents online, with an API for adding signatures to other apps.
Summary
Dropbox Sign scores 50 out of 100 (grade D) on the electronic signatures criteria. It meets 4 of 8 criteria: transparency report, tells users about requests, TLS configuration and security headers. It partly meets no ads or data sales and independent audit. It does not meet open source and no trackers or telemetry. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A.
Score 50 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
Uses Google Analytics, Heap and Google advertising features such as remarketing.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by subscriptions. The privacy policy states that information is not sold, although the website uses remarketing to advertise Dropbox Sign.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Dropbox Sign has SOC 2 Type II and ISO 27001 audits. The reports are only available on request.
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Yes
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Dropbox publishes counts of government requests for user data. The report does not list Dropbox Sign separately.
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Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Dropbox states that it gives users notice of government requests for their information unless a non-disclosure order prohibits it.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Yes
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade A (95/100+)
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Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.