Encrypted cloud storage
Dropbox privacy rating
Cloud storage and file sync service with desktop, mobile and web apps. Files are encrypted at rest with keys Dropbox holds, not end-to-end.
Summary
Dropbox scores 50 out of 100 (grade D) on the encrypted cloud storage criteria. It meets 4 of 9 criteria: no ads or data sales, transparency report, tells users about requests and TLS configuration. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry and modern web standards. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade B+ and Internet.nl website score 64%.
Score 50 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The Android app includes Adjust, Amplitude, Google Firebase Analytics and Sentry.
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Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid plans, with no ads in the service. Dropbox states it does not sell user information to advertisers.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Dropbox has third-party SOC 2 audits and ISO certifications. Only the SOC 3 summary report is public.
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Yes
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Publishes counts of government requests for user data and its responses twice a year.
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Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Dropbox's principles commit to notifying users of government requests unless a non-disclosure order prohibits it.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Partial
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade B+ (80/100+)
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No
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 64%