Privacy Ratings

SMS and voice APIs

ClickSend privacy rating

Business messaging service with APIs and a web app for SMS, MMS, voice messages, email and letters.

Summary

ClickSend is not graded yet: 48% of its criteria have evidence, and 60% is needed. It partly meets TLS configuration. It does not meet open source, no trackers or telemetry, security headers and modern web standards. Still needing evidence: no ads or data sales, independent audit, transparency report, tells users about requests, message content deleted or redacted and EU data location. It is based in Australia: Five Eyes member; CLOUD Act data access agreement with the US. Automated tests: SSL Labs grade A-, Mozilla HTTP Observatory grade C and Internet.nl website score 59%.

Not graded yet: 48% of criteria have evidence, 60% needed. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads Google Tag Manager and a Reddit advertising pixel.

  • Unknown

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Needs evidence. Add it

  • Unknown

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Needs evidence. Add it

  • Unknown

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Needs evidence. Add it

  • Unknown

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Needs evidence. Add it

  • Unknown

    Message content deleted or redacted Weight 3 of 3

    Can the text of messages be kept from being stored after delivery?

    Needs evidence. Add it

  • Unknown

    EU data location Weight 1 of 3

    Can messages, call records and logs be processed and stored in the European Union?

    Needs evidence. Add it

Automated tests

Other SMS and voice APIs

All 12 SMS and voice APIs