SMS and voice APIs
ClickSend privacy rating
Business messaging service with APIs and a web app for SMS, MMS, voice messages, email and letters.
Summary
ClickSend is not graded yet: 45% of its criteria have evidence, and 60% is needed. It partly meets TLS configuration. It does not meet open source, no trackers or telemetry and security headers. Still needing evidence: no ads or data sales, independent audit, transparency report, tells users about requests, message content deleted or redacted and EU data location. It is based in Australia: Five Eyes member; CLOUD Act data access agreement with the US. Automated tests: SSL Labs grade A- and Mozilla HTTP Observatory grade C.
Not graded yet: 45% of criteria have evidence, 60% needed. How scoring works
Criteria
- No
-
No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The website loads Google Tag Manager and a Reddit advertising pixel.
-
Unknown
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Needs evidence. Add it
-
Unknown
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Needs evidence. Add it
-
Unknown
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Needs evidence. Add it
-
Unknown
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Needs evidence. Add it
-
Unknown
Message content deleted or redacted Weight 3 of 3
Can the text of messages be kept from being stored after delivery?
Needs evidence. Add it
-
Unknown
EU data location Weight 1 of 3
Can messages, call records and logs be processed and stored in the European Union?
Needs evidence. Add it
Automated tests
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Partial
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A-
-
No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade C (50/100+)
-
Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.