Privacy Ratings

SMS and voice APIs

AWS End User Messaging SMS privacy rating

Amazon Web Services API for sending SMS, MMS and voice messages, formerly Amazon Pinpoint SMS. Amazon SNS also sends SMS through it.

Summary

AWS End User Messaging SMS scores 45 out of 100 (grade D) on the SMS and voice APIs criteria. It meets 5 of 10 criteria: transparency report, tells users about requests, TLS configuration, security headers and EU data location. It partly meets no ads or data sales and independent audit. It does not meet open source and no trackers or telemetry. Still needing evidence: message content deleted or redacted. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A.

Score 45 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads Amplitude, DoubleClick and Marketo scripts.

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Customer content is not used for marketing or advertising, but the website loads DoubleClick advertising scripts to promote AWS.

    aws.amazon.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    A SOC 3 summary report is public. The full SOC 2 report is only available to customers through AWS Artifact.

    aws.amazon.com

  • Yes

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Amazon regularly publishes a report on the types and volume of information requests it receives.

    aws.amazon.com

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    AWS gives customers notice of demands for their content unless legally prohibited.

    aws.amazon.com

  • Unknown

    Message content deleted or redacted Weight 3 of 3

    Can the text of messages be kept from being stored after delivery?

    Needs evidence. Add it

  • Yes

    EU data location Weight 1 of 3

    Can messages, call records and logs be processed and stored in the European Union?

    Available in several EU regions, including Frankfurt, Ireland, Paris, Milan, Spain and Stockholm.

    docs.aws.amazon.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Yes

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade A (95/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other SMS and voice APIs

All 12 SMS and voice APIs