{
  "slug": "aws-end-user-messaging-sms",
  "category": "communications-apis",
  "name": "AWS End User Messaging SMS",
  "description": "Amazon Web Services API for sending SMS, MMS and voice messages, formerly Amazon Pinpoint SMS. Amazon SNS also sends SMS through it.",
  "website": "https://aws.amazon.com/end-user-messaging/",
  "license": null,
  "platforms": [],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "D",
  "score": 45,
  "coverage": 85,
  "summary": "AWS End User Messaging SMS scores 45 out of 100 (grade D) on the SMS and voice APIs criteria. It meets 5 of 10 criteria: transparency report, tells users about requests, TLS configuration, security headers and EU data location. It partly meets no ads or data sales and independent audit. It does not meet open source and no trackers or telemetry. Still needing evidence: message content deleted or redacted. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A.",
  "url": "https://privacyratings.com/communications-apis/aws-end-user-messaging-sms/",
  "markdown": "https://privacyratings.com/communications-apis/aws-end-user-messaging-sms/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "The website loads Amplitude, DoubleClick and Marketo scripts."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://aws.amazon.com/compliance/data-privacy-faq/",
      "note": "Customer content is not used for marketing or advertising, but the website loads DoubleClick advertising scripts to promote AWS."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://aws.amazon.com/compliance/soc-faqs/",
      "note": "A SOC 3 summary report is public. The full SOC 2 report is only available to customers through AWS Artifact."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://aws.amazon.com/compliance/data-privacy-faq/",
      "note": "Amazon regularly publishes a report on the types and volume of information requests it receives."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://aws.amazon.com/compliance/data-privacy-faq/",
      "note": "AWS gives customers notice of demands for their content unless legally prohibited."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=aws.amazon.com&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=aws.amazon.com",
      "note": "Grade A (95/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    },
    "content_retention": {
      "title": "Message content deleted or redacted",
      "weight": 3,
      "answer": "unknown",
      "evidence": null,
      "note": null
    },
    "eu_data_location": {
      "title": "EU data location",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://docs.aws.amazon.com/general/latest/gr/end-user-messaging.html",
      "note": "Available in several EU regions, including Frankfurt, Ireland, Paris, Milan, Spain and Stockholm."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "A",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [],
    "tested_at": "2026-10-01T07:29:21.921Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}