Video calls
Zoom privacy rating
Video meeting platform with desktop, mobile and browser apps, screen sharing, chat, recording and webinars.
Summary
Zoom scores 23 out of 100 (grade F) on the video calls criteria. It partly meets independent audit, end-to-end encrypted, join without an account and self-hostable. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act.
Score 23 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The privacy statement describes third-party advertising and analytics cookies shared with marketing partners.
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No
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
The privacy statement allows targeted advertising through third-party partners and sales of business contact data through one product.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Zoom lists SOC 2 Type 2, ISO 27001 and FedRAMP audits, but the reports are not public.
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Partial
End-to-end encrypted Weight 3 of 3
Are calls end-to-end encrypted by default?
End-to-end encryption is optional, off by default and disables features such as cloud recording and the web client.
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Partial
Join without an account Weight 1 of 3
Can people join calls without an account?
Participants can join without an account; hosts need a Zoom account.
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Partial
Self-hostable Weight 1 of 3
Can the server be self-hosted?
Zoom Node can keep meeting media on customer servers, but it is managed from and depends on the Zoom cloud.