# Zoom privacy rating

Video meeting platform with desktop, mobile and browser apps, screen sharing, chat, recording and webinars.

## Summary

Zoom scores 23 out of 100 (grade F) on the video calls criteria. It partly meets independent audit, end-to-end encrypted, join without an account and self-hostable. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act.

- Website: https://www.zoom.com
- Jurisdiction: United States. Five Eyes member. Subject to the US CLOUD Act.
- Platforms: Windows, macOS, Linux, Android, iOS, Web
- Home page trackers: Google Tag Manager, OneTrust (not scored), Optimizely
- Category: [Video calls](https://privacyratings.com/video-calls/)
- Grade: F (23/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The privacy statement describes third-party advertising and analytics cookies shared with marketing partners. | https://www.zoom.com/en/trust/privacy/privacy-statement/ |
| No ads or data sales | No | The privacy statement allows targeted advertising through third-party partners and sales of business contact data through one product. | https://www.zoom.com/en/trust/privacy/privacy-statement/ |
| Independent audit | Partial | Zoom lists SOC 2 Type 2, ISO 27001 and FedRAMP audits, but the reports are not public. | https://www.zoom.com/en/trust/legal-compliance/ |
| End-to-end encrypted | Partial | End-to-end encryption is optional, off by default and disables features such as cloud recording and the web client. | https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065408 |
| Join without an account | Partial | Participants can join without an account; hosts need a Zoom account. | https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060732 |
| Self-hostable | Partial | Zoom Node can keep meeting media on customer servers, but it is managed from and depends on the Zoom cloud. | https://www.zoom.com/en/products/zoom-node/ |

Source: https://privacyratings.com/video-calls/zoom/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/video-calls/zoom.md