Privacy Ratings

Server hosting

netcup privacy rating

German hosting provider offering virtual and root servers, web hosting, managed servers and domains, with datacenters in Germany, Austria, the Netherlands, the US and Singapore.

Summary

netcup scores 30 out of 100 (grade F) on the server hosting criteria. It meets 2 of 12 criteria: Reverse DNS and IPv6. It partly meets no ads or data sales, independent audit, TLS configuration, security headers and mail-friendly (port 25). It does not meet open source, no trackers or telemetry, transparency report, tells users about requests and anonymous payment. It is based in Germany: Fourteen Eyes member; EU member (GDPR). Automated tests: SSL Labs grade A- and Mozilla HTTP Observatory grade B+.

Score 30 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The privacy policy describes retargeting tags, pixels and cookies from advertising platforms and social networks.

    netcup.com

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Website usage data is shared with advertising networks for retargeting.

    netcup.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    netcup states annual ISO 27001 and ISO 27701 certification, but no audit report is public.

    netcup.com

  • No

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    No transparency report or government request policy is published.

  • No

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    No published policy on notifying users about data requests.

  • Partial

    Mail-friendly (port 25) Weight 1 of 3

    Is outbound port 25 open by default, or opened on request?

    A default firewall policy blocks SMTP, and customers can delete it themselves in the Server Control Panel.

    netcup.com

  • Yes

    Reverse DNS Weight 1 of 3

    Can reverse DNS (PTR) records be set for IPv4 and IPv6?

    Reverse DNS for IPv4 and IPv6 addresses is set in the Server Control Panel.

    netcup.com

  • Yes

    IPv6 Weight 1 of 3

    Is native IPv6 included?

    VPS plans include a static IPv4 address and a /64 IPv6 subnet by default.

    netcup.com

  • No

    Anonymous payment Weight 1 of 3

    Can servers be paid for with cryptocurrency or without identity checks?

    Payment is by bank transfer, PayPal, card or SEPA direct debit. Cryptocurrency is not accepted.

    netcup.com

Automated tests

  • Partial

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A-

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B+ (80/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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