Privacy Ratings

Server hosting

Hetzner privacy rating

German provider of cloud servers, dedicated servers and storage, with its own datacenters in Germany and Finland and cloud locations in the US and Singapore.

Summary

Hetzner scores 48 out of 100 (grade D) on the server hosting criteria. It meets 4 of 12 criteria: no ads or data sales, TLS configuration, Reverse DNS and IPv6. It partly meets no trackers or telemetry, independent audit, security headers and mail-friendly (port 25). It does not meet open source, transparency report, tells users about requests and anonymous payment. It is based in Germany: Fourteen Eyes member; EU member (GDPR). Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

Score 48 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • Partial

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    No third-party trackers, but website analytics use Matomo with cookies after consent.

    hetzner.com

  • Yes

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by paid hosting, and the privacy policy says data is not passed to third parties unless specified.

    hetzner.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Only a one-page summary of the BSI C5 Type 2 audit and an ISO 27001 certificate are public.

    files.hetzner.com

  • No

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    No transparency report or government request policy is published.

  • No

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    No published policy on notifying users about data requests.

  • Partial

    Mail-friendly (port 25) Weight 1 of 3

    Is outbound port 25 open by default, or opened on request?

    Ports 25 and 465 are blocked on cloud servers by default and can be unblocked on request after the first paid invoice.

    docs.hetzner.com

  • Yes

    Reverse DNS Weight 1 of 3

    Can reverse DNS (PTR) records be set for IPv4 and IPv6?

    rDNS entries for IPv4 and IPv6 are set in the Hetzner Console.

    docs.hetzner.com

  • Yes

    IPv6 Weight 1 of 3

    Is native IPv6 included?

    Primary IPv6 addresses are free.

    docs.hetzner.com

  • No

    Anonymous payment Weight 1 of 3

    Can servers be paid for with cryptocurrency or without identity checks?

    Cryptocurrency is not accepted.

    docs.hetzner.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B (75/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

New accounts must wait about a month before asking to open port 25.

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