{
  "slug": "netcup",
  "category": "server-hosting",
  "name": "netcup",
  "description": "German hosting provider offering virtual and root servers, web hosting, managed servers and domains, with datacenters in Germany, Austria, the Netherlands, the US and Singapore.",
  "website": "https://www.netcup.com/en",
  "license": null,
  "platforms": [],
  "jurisdiction": {
    "code": "DE",
    "name": "Germany",
    "eyes": "Fourteen Eyes",
    "eu": true,
    "gdpr": true,
    "cloud_act": null
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 30,
  "coverage": 100,
  "summary": "netcup scores 30 out of 100 (grade F) on the server hosting criteria. It meets 2 of 12 criteria: Reverse DNS and IPv6. It partly meets no ads or data sales, independent audit, TLS configuration, security headers and mail-friendly (port 25). It does not meet open source, no trackers or telemetry, transparency report, tells users about requests and anonymous payment. It is based in Germany: Fourteen Eyes member; EU member (GDPR). Automated tests: SSL Labs grade A- and Mozilla HTTP Observatory grade B+.",
  "url": "https://privacyratings.com/server-hosting/netcup/",
  "markdown": "https://privacyratings.com/server-hosting/netcup/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://www.netcup.com/en/contact/data-privacy",
      "note": "The privacy policy describes retargeting tags, pixels and cookies from advertising platforms and social networks."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.netcup.com/en/contact/data-privacy",
      "note": "Website usage data is shared with advertising networks for retargeting."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.netcup.com/en",
      "note": "netcup states annual ISO 27001 and ISO 27701 certification, but no audit report is public."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "no",
      "evidence": null,
      "note": "No transparency report or government request policy is published."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "no",
      "evidence": null,
      "note": "No published policy on notifying users about data requests."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=www.customercontrolpanel.de&hideResults=on",
      "note": "Grade A-"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "partial",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=www.customercontrolpanel.de",
      "note": "Grade B+ (80/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    },
    "port_25": {
      "title": "Mail-friendly (port 25)",
      "weight": 1,
      "answer": "partial",
      "evidence": "https://www.netcup.com/en/helpcenter/documentation/server/firewall",
      "note": "A default firewall policy blocks SMTP, and customers can delete it themselves in the Server Control Panel."
    },
    "reverse_dns": {
      "title": "Reverse DNS",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.netcup.com/en/helpcenter/documentation/server/network-server",
      "note": "Reverse DNS for IPv4 and IPv6 addresses is set in the Server Control Panel."
    },
    "ipv6": {
      "title": "IPv6",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.netcup.com/en/helpcenter/documentation/server/network-configuration",
      "note": "VPS plans include a static IPv4 address and a /64 IPv6 subnet by default."
    },
    "anonymous_payment": {
      "title": "Anonymous payment",
      "weight": 1,
      "answer": "no",
      "evidence": "https://www.netcup.com/en/helpcenter/documentation/general/payment-methods",
      "note": "Payment is by bank transfer, PayPal, card or SEPA direct debit. Cryptocurrency is not accepted."
    }
  },
  "tests": {
    "ssllabs": "A-",
    "observatory": "B+",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [],
    "tested_at": "2026-10-01T06:38:53.787Z"
  },
  "last_modified": "2026-10-01T06:56:31Z"
}