Scheduling
Microsoft Bookings privacy rating
Appointment scheduling service included in Microsoft 365 business plans, with public booking pages, staff calendars, email and SMS reminders, and Teams meetings.
Summary
Microsoft Bookings scores 44 out of 100 (grade D) on the scheduling criteria. It meets 4 of 9 criteria: transparency report, tells users about requests, TLS configuration and modern web standards. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade B+ and Internet.nl website score 96%.
Score 44 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
Microsoft collects usage and diagnostic data, and its websites use analytics and advertising cookies.
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No
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Bookings shows no ads, but Microsoft uses data about users of its services and websites for personalized advertising.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Bookings is part of Office 365, which is in scope of Microsoft's SOC 2 Type 2 audits. The full reports are only available through the Service Trust Portal after sign-in.
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Yes
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Publishes counts of government requests for customer data twice a year.
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Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Microsoft gives prior notice to enterprise customers whose data is requested, except where prohibited by law.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Partial
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade B+ (80/100+)
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Yes
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 96%