{
  "slug": "microsoft-bookings",
  "category": "scheduling",
  "name": "Microsoft Bookings",
  "description": "Appointment scheduling service included in Microsoft 365 business plans, with public booking pages, staff calendars, email and SMS reminders, and Teams meetings.",
  "website": "https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app",
  "license": null,
  "platforms": [
    "web"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "D",
  "score": 41,
  "coverage": 100,
  "summary": "Microsoft Bookings scores 41 out of 100 (grade D) on the scheduling criteria. It meets 3 of 8 criteria: transparency report, tells users about requests and TLS configuration. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B+.",
  "url": "https://privacyratings.com/scheduling/microsoft-bookings/",
  "markdown": "https://privacyratings.com/scheduling/microsoft-bookings/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://www.microsoft.com/en-us/privacy/privacystatement",
      "note": "Microsoft collects usage and diagnostic data, and its websites use analytics and advertising cookies."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "no",
      "evidence": "https://www.microsoft.com/en-us/privacy/privacystatement#mainadvertisingmodule",
      "note": "Bookings shows no ads, but Microsoft uses data about users of its services and websites for personalized advertising."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2",
      "note": "Bookings is part of Office 365, which is in scope of Microsoft's SOC 2 Type 2 audits. The full reports are only available through the Service Trust Portal after sign-in."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.microsoft.com/en-us/corporate-responsibility/reports/government-requests/customer-data",
      "note": "Publishes counts of government requests for customer data twice a year."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.microsoft.com/en-us/corporate-responsibility/reports/government-requests/customer-data",
      "note": "Microsoft gives prior notice to enterprise customers whose data is requested, except where prohibited by law."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=bookings.cloud.microsoft&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "partial",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=bookings.cloud.microsoft",
      "note": "Grade B+ (80/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "B+",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [],
    "tested_at": "2026-10-01T11:14:41.987Z"
  },
  "last_modified": "2026-10-01T11:14:42Z"
}