Privacy Ratings

Office suites

Microsoft 365 privacy rating

Microsoft's office suite with Word, Excel, PowerPoint, Outlook and OneDrive, available as desktop and mobile apps and in the browser. Cloud files are stored on Microsoft's servers.

United States Five EyesPlatforms: Windows · macOS · Android · iOS · Web

Summary

Microsoft 365 scores 44 out of 100 (grade D) on the office suites criteria. It meets 4 of 8 criteria: transparency report, tells users about requests, TLS configuration and security headers. It partly meets independent audit. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A+.

Score 44 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The apps always send required diagnostic data to Microsoft, which cannot be turned off.

    learn.microsoft.com

  • No

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Microsoft uses data from its services, including Copilot prompts, for advertising. Documents are not used to target ads.

    microsoft.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Office 365 has SOC 2 audits by an independent CPA firm. The reports are only available to customers through the Service Trust Portal.

    learn.microsoft.com

  • Yes

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Publishes counts of government requests for consumer and enterprise data twice a year.

    microsoft.com

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Microsoft notifies users and enterprise customers of requests for their data unless legally prohibited.

    microsoft.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Yes

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade A+ (110/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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