{
  "slug": "microsoft-365",
  "category": "office-suites",
  "name": "Microsoft 365",
  "description": "Microsoft's office suite with Word, Excel, PowerPoint, Outlook and OneDrive, available as desktop and mobile apps and in the browser. Cloud files are stored on Microsoft's servers.",
  "website": "https://www.microsoft.com/en-us/microsoft-365",
  "license": null,
  "platforms": [
    "windows",
    "macos",
    "android",
    "ios",
    "web"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "D",
  "score": 44,
  "coverage": 100,
  "summary": "Microsoft 365 scores 44 out of 100 (grade D) on the office suites criteria. It meets 4 of 8 criteria: transparency report, tells users about requests, TLS configuration and security headers. It partly meets independent audit. It does not meet open source, no trackers or telemetry and no ads or data sales. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A+.",
  "url": "https://privacyratings.com/office-suites/microsoft-365/",
  "markdown": "https://privacyratings.com/office-suites/microsoft-365/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://learn.microsoft.com/en-us/microsoft-365-apps/privacy/required-diagnostic-data",
      "note": "The apps always send required diagnostic data to Microsoft, which cannot be turned off."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "no",
      "evidence": "https://www.microsoft.com/en-us/privacy/privacystatement",
      "note": "Microsoft uses data from its services, including Copilot prompts, for advertising. Documents are not used to target ads."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2",
      "note": "Office 365 has SOC 2 audits by an independent CPA firm. The reports are only available to customers through the Service Trust Portal."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.microsoft.com/en-us/corporate-responsibility/reports/government-requests/customer-data",
      "note": "Publishes counts of government requests for consumer and enterprise data twice a year."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.microsoft.com/en-us/corporate-responsibility/reports/government-requests/customer-data",
      "note": "Microsoft notifies users and enterprise customers of requests for their data unless legally prohibited."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=m365.cloud.microsoft&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=m365.cloud.microsoft",
      "note": "Grade A+ (110/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "A+",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [],
    "tested_at": "2026-10-01T06:38:54.766Z"
  },
  "last_modified": "2026-10-01T06:56:31Z"
}