Office suites
Proton Docs privacy rating
End-to-end encrypted document editor built into Proton Drive, with real-time collaboration, comments and suggestions.
Summary
Proton Docs scores 74 out of 100 (grade C) on the office suites criteria. It meets 5 of 9 criteria: no ads or data sales, transparency report, tells users about requests, TLS configuration and security headers. It partly meets open source, no trackers or telemetry, independent audit and modern web standards. It is based in Switzerland: Not in the Five, Nine or Fourteen Eyes; GDPR-style data protection law. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade A+ and Internet.nl website score 73%.
Score 74 out of 100. How scoring works
Criteria
-
Partial
Open source Weight 3 of 3
Is all the source code needed to run the product public?
The web apps, including Docs, are GPL-3.0. The server is not open source.
-
Partial
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
Website analytics are self-hosted. The apps include crash reporting and usage statistics, which are on by default and can be turned off.
-
Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid plans, with no ads on any plan.
-
Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Proton completed a SOC 2 Type II audit, but the report is not public.
-
Yes
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Publishes yearly counts of legal orders received, complied with and contested.
-
Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Targeted users are notified of data requests, with delays only when Swiss law, a court order or a risk to life requires it.
Automated tests
-
Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
-
Yes
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade A+ (115/100+)
-
Partial
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 73%