Privacy Ratings

Diagrams and whiteboards

Mural privacy rating

An online visual collaboration whiteboard for workshops, brainstorming, diagrams and planning, with templates, facilitation tools and AI features, plus desktop and mobile apps.

United States Five EyesPlatforms: Web · Windows · macOS · Android · iOS

Summary

Mural scores 34 out of 100 (grade F) on the diagrams and whiteboards criteria. It meets 2 of 8 criteria: tells users about requests and TLS configuration. It partly meets no ads or data sales, independent audit and security headers. It does not meet open source, no trackers or telemetry and transparency report. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B+.

Score 34 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads Segment, Optimizely and other third-party scripts, and the privacy statement lists Amplitude and Segment for product analytics.

    mural.co

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Sold by subscription with a free plan, but the California privacy notice says its online advertising and analytics providers may amount to a sale or sharing of online identifiers.

    mural.co

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    A SOC 3 summary report is public. The full SOC 2 Type 2 report is only provided to customers on request.

    cdn.prod.website-files.com

  • No

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    No transparency report or government request policy is published.

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    The terms of service require advance notice to the customer before confidential information is disclosed to a court or government agency.

    mural.co

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B+ (80/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other diagrams and whiteboards

All 12 diagrams and whiteboards