Diagrams and whiteboards
Lucidchart privacy rating
A web-based diagramming app from Lucid Software for flowcharts, org charts, network and architecture diagrams, with real-time collaboration, data linking and AI features.
Summary
Lucidchart scores 38 out of 100 (grade F) on the diagrams and whiteboards criteria. It meets 2 of 9 criteria: tells users about requests and TLS configuration. It partly meets no ads or data sales, independent audit, transparency report and modern web standards. It does not meet open source, no trackers or telemetry and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade C and Internet.nl website score 78%.
Score 38 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The website loads Google Tag Manager and Microsoft Clarity, and the cookie policy lists Google Analytics, Google Ads, LinkedIn, Meta and other analytics and marketing cookies.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Sold by subscription with a free plan, but the cookie policy lists Google Ads, LinkedIn, Meta and other marketing cookies used to advertise its own products.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Lists SOC 2 Type II, ISO 27001, ISO 27701 and FedRAMP Moderate audits, with reports provided through its trust center rather than published.
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Partial
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
The trust center states that customer data is provided to governments only with a legal basis such as a subpoena, but no counts of requests are published.
-
Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
The trust center states that Lucid notifies the customer before responding to a subpoena or other legal request, to the extent legally permitted.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade C (50/100+)
-
Partial
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 78%