Privacy Ratings

Diagrams and whiteboards

Lucidchart privacy rating

A web-based diagramming app from Lucid Software for flowcharts, org charts, network and architecture diagrams, with real-time collaboration, data linking and AI features.

United States Five EyesPlatforms: Web · Android · iOS

Summary

Lucidchart scores 38 out of 100 (grade F) on the diagrams and whiteboards criteria. It meets 2 of 8 criteria: tells users about requests and TLS configuration. It partly meets no ads or data sales, independent audit and transparency report. It does not meet open source, no trackers or telemetry and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade C.

Score 38 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads Google Tag Manager and Microsoft Clarity, and the cookie policy lists Google Analytics, Google Ads, LinkedIn, Meta and other analytics and marketing cookies.

    lucid.co

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Sold by subscription with a free plan, but the cookie policy lists Google Ads, LinkedIn, Meta and other marketing cookies used to advertise its own products.

    lucid.co

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Lists SOC 2 Type II, ISO 27001, ISO 27701 and FedRAMP Moderate audits, with reports provided through its trust center rather than published.

    trust.lucid.co

  • Partial

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    The trust center states that customer data is provided to governments only with a legal basis such as a subpoena, but no counts of requests are published.

    trust.lucid.co

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    The trust center states that Lucid notifies the customer before responding to a subpoena or other legal request, to the extent legally permitted.

    trust.lucid.co

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • No

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade C (50/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other diagrams and whiteboards

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