Team chat
Element privacy rating
Matrix client for web, desktop and mobile with end-to-end encrypted chats, group rooms, file sharing and voice and video calls. Built by Element, which also sells hosted and self-hosted Matrix servers.
Summary
Element scores 60 out of 100 (grade C) on the team chat criteria. It meets 2 of 4 criteria: open source and no ads or data sales. It partly meets independent audit. It does not meet no trackers or telemetry. It is based in the United Kingdom: Five Eyes member; GDPR-style data protection law; CLOUD Act data access agreement with the US.
Score 60 out of 100. How scoring works
Criteria
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Yes
Open source Weight 3 of 3
Is all the source code needed to run the product public?
AGPL-3.0 and GPL-3.0.
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The website loads HubSpot, and the privacy policy lists HubSpot for website analytics and marketing.
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Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid hosting and enterprise subscriptions, with no ads; Element commits not to sell personal information.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Only the vodozemac encryption library used by Element has a public full audit, and it is older than three years.