{
  "slug": "element",
  "category": "team-chat",
  "name": "Element",
  "description": "Matrix client for web, desktop and mobile with end-to-end encrypted chats, group rooms, file sharing and voice and video calls. Built by Element, which also sells hosted and self-hosted Matrix servers.",
  "website": "https://element.io",
  "source": "https://github.com/element-hq/element-web",
  "license": "AGPL-3.0",
  "platforms": [],
  "jurisdiction": {
    "code": "GB",
    "name": "United Kingdom",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": true,
    "cloud_act": "agreement"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "C",
  "score": 60,
  "coverage": 100,
  "summary": "Element scores 60 out of 100 (grade C) on the team chat criteria. It meets 2 of 4 criteria: open source and no ads or data sales. It partly meets independent audit. It does not meet no trackers or telemetry. It is based in the United Kingdom: Five Eyes member; GDPR-style data protection law; CLOUD Act data access agreement with the US.",
  "url": "https://privacyratings.com/team-chat/element/",
  "markdown": "https://privacyratings.com/team-chat/element/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "yes",
      "evidence": "https://github.com/element-hq/element-web/blob/develop/LICENSE-AGPL-3.0",
      "note": "AGPL-3.0 and GPL-3.0."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://element.io/legal/privacy",
      "note": "The website loads HubSpot, and the privacy policy lists HubSpot for website analytics and marketing."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://element.io/pricing",
      "note": "Funded by paid hosting and enterprise subscriptions, with no ads; Element commits not to sell personal information."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://matrix.org/media/Least%20Authority%20-%20Matrix%20vodozemac%20Final%20Audit%20Report.pdf",
      "note": "Only the vodozemac encryption library used by Element has a public full audit, and it is older than three years."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    }
  },
  "tests": {
    "ssllabs": null,
    "observatory": null,
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "HubSpot",
        "host": "js-eu1.hs-scripts.com",
        "effect": "no"
      }
    ],
    "tested_at": "2026-10-01T07:01:57.901Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}