Privacy Ratings

Spam and virus filtering

SpamHero privacy rating

Hosted spam and virus filtering service for organizations with their own domain, set up by pointing MX records at it. It also offers outbound SMTP relay, quarantine, delivery logs and reseller controls for managed service providers.

Summary

SpamHero scores 22 out of 100 (grade F) on the spam and virus filtering criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales and security headers. It does not meet open source, no trackers or telemetry, independent audit, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

Score 22 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads Google Analytics, Microsoft Clarity and a Reddit pixel, and the privacy policy allows third-party tracking.

    spamhero.com

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Paid service with no ads, but website visitor data is used to track the effectiveness of its own advertising, including a Reddit ads pixel.

    spamhero.com

  • No

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    No independent audit is published.

  • No

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    No transparency report or government request policy is published. The privacy policy only says data may be disclosed in response to lawful requests by public authorities.

    spamhero.com

  • No

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    No published policy on notifying users about data requests.

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B (75/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other spam and virus filtering

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