# SpamHero privacy rating

Hosted spam and virus filtering service for organizations with their own domain, set up by pointing MX records at it. It also offers outbound SMTP relay, quarantine, delivery logs and reseller controls for managed service providers.

## Summary

SpamHero scores 22 out of 100 (grade F) on the spam and virus filtering criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales and security headers. It does not meet open source, no trackers or telemetry, independent audit, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

- Website: https://www.spamhero.com
- Jurisdiction: United States. Five Eyes member. Subject to the US CLOUD Act.
- Platforms: Web
- Home page trackers: Google Analytics, Google Tag Manager, Microsoft Clarity, Reddit Pixel, Tawk.to
- Category: [Spam and virus filtering](https://privacyratings.com/spam-filters/)
- Grade: F (22/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The website loads Google Analytics, Microsoft Clarity and a Reddit pixel, and the privacy policy allows third-party tracking. | https://www.spamhero.com/privacy |
| No ads or data sales | Partial | Paid service with no ads, but website visitor data is used to track the effectiveness of its own advertising, including a Reddit ads pixel. | https://www.spamhero.com/privacy |
| Independent audit | No | No independent audit is published. |  |
| Transparency report | No | No transparency report or government request policy is published. The privacy policy only says data may be disclosed in response to lawful requests by public authorities. | https://www.spamhero.com/privacy |
| Tells users about requests | No | No published policy on notifying users about data requests. |  |
| TLS configuration | Yes | Grade A+ | https://www.ssllabs.com/ssltest/analyze.html?d=www.spamhero.com&hideResults=on |
| Security headers | Partial | Grade B (75/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=www.spamhero.com |
| Modern web standards | Not tested yet | Not tested yet. |  |

Source: https://privacyratings.com/spam-filters/spamhero/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/spam-filters/spamhero.md