Spam and virus filtering
N-able Mail Assure privacy rating
Cloud email security service sold to managed service providers that filters inbound and outbound mail for spam, phishing and malware, with email continuity and encrypted archiving. It works with Microsoft 365 and other mail servers.
Summary
N-able Mail Assure scores 25 out of 100 (grade F) on the spam and virus filtering criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry, transparency report, tells users about requests and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade C.
Score 25 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The privacy notice says website data is shared with advertising and analytics partners.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Paid service with no ads, and N-able says it does not sell personal information, but website data is shared with advertising partners for campaign measurement.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
N-able has a SOC 2 Type II report and ISO/IEC 27001 certification from Schellman, but the report is not public and Mail Assure is not named in scope.
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No
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
No transparency report or government request policy is published. The privacy notice only says data may be disclosed in response to subpoenas and court orders.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade C (50/100+)
-
Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.