# N-able Mail Assure privacy rating

Cloud email security service sold to managed service providers that filters inbound and outbound mail for spam, phishing and malware, with email continuity and encrypted archiving. It works with Microsoft 365 and other mail servers.

## Summary

N-able Mail Assure scores 25 out of 100 (grade F) on the spam and virus filtering criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry, transparency report, tells users about requests and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade C.

- Website: https://www.n-able.com/products/mail-assure
- Jurisdiction: United States. Five Eyes member. Subject to the US CLOUD Act.
- Platforms: Web
- Home page trackers: Google Tag Manager, VWO
- Category: [Spam and virus filtering](https://privacyratings.com/spam-filters/)
- Grade: F (25/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The privacy notice says website data is shared with advertising and analytics partners. | https://www.n-able.com/legal/privacy |
| No ads or data sales | Partial | Paid service with no ads, and N-able says it does not sell personal information, but website data is shared with advertising partners for campaign measurement. | https://www.n-able.com/legal/privacy |
| Independent audit | Partial | N-able has a SOC 2 Type II report and ISO/IEC 27001 certification from Schellman, but the report is not public and Mail Assure is not named in scope. | https://www.n-able.com/trust-center |
| Transparency report | No | No transparency report or government request policy is published. The privacy notice only says data may be disclosed in response to subpoenas and court orders. | https://www.n-able.com/legal/privacy |
| Tells users about requests | No | No published policy on notifying users about data requests. |  |
| TLS configuration | Yes | Grade A+ | https://www.ssllabs.com/ssltest/analyze.html?d=securemail.management&hideResults=on |
| Security headers | No | Grade C (50/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=securemail.management |
| Modern web standards | Not tested yet | Not tested yet. |  |

Source: https://privacyratings.com/spam-filters/n-able-mail-assure/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/spam-filters/n-able-mail-assure.md