Scheduling
Cal.ai privacy rating
AI phone agent from Cal.com that makes scheduling calls to book meetings, confirm appointments, send reminders and follow up on no-shows, triggered from Cal.com workflows.
Summary
Cal.ai scores 38 out of 100 (grade F) on the scheduling criteria. It meets 3 of 8 criteria: no ads or data sales, TLS configuration and security headers. It partly meets independent audit. It does not meet open source, no trackers or telemetry, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A+.
Score 38 out of 100. How scoring works
Criteria
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No
Open source Weight 3 of 3
Is all the source code needed to run the product public?
Closed source. Cal.ai is part of the Cal.com production codebase, which moved to a private repository.
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The marketing site runs analytics and ad measurement, loading Google Tag Manager, PostHog and LinkedIn scripts, and the product uses opt-out product analytics.
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Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid usage. The privacy policy states personal data is never sold and booking data is not used for advertising profiles.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Cal.com lists SOC 2 Type II and ISO 27001 certification and third-party penetration tests, but the reports are not public.
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No
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
No transparency report or government request policy is published.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Yes
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade A+ (125/100+)
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Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.