Office suites
Zoho Workplace privacy rating
Zoho's hosted business suite with Zoho Mail, the Writer, Sheet and Show office apps, WorkDrive file storage and Cliq team chat.
Summary
Zoho Workplace scores 47 out of 100 (grade D) on the office suites criteria. It meets 3 of 8 criteria: no ads or data sales, TLS configuration and security headers. It partly meets no trackers or telemetry and independent audit. It does not meet open source, transparency report and tells users about requests. It is based in India: Not in the Five, Nine or Fourteen Eyes. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A+.
Score 47 out of 100. How scoring works
Criteria
- No
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Partial
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
Zoho states it does not use third-party tracking on its websites, but it uses first-party cookies to track visitor activity.
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Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by subscriptions. The privacy policy states that Zoho does not sell personal information or earn money from advertising.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Zoho has SOC 2 Type 2 audits by an independent firm. The reports are available to customers, not publicly.
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No
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
No transparency report or government request policy is published.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Yes
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade A+ (110/100+)
-
Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.