Privacy Ratings

Forms and surveys

SurveyMonkey privacy rating

Online survey platform from SurveyMonkey Inc. in the US for building surveys and forms and analyzing responses.

United States Five EyesPlatforms: Web · Android · iOS

Summary

SurveyMonkey scores 22 out of 100 (grade F) on the forms and surveys criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry, no ads or data sales, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

Score 22 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The privacy notice describes cookies and tracking by advertising and analytics partners across websites and devices.

    surveymonkey.com

  • No

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    The standard survey end page can show advertising, and data is used with partners to tailor ads.

    surveymonkey.com

  • Partial

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Holds SOC 2 Type II and ISO 27001 certifications from third-party audits. The reports are not public.

    surveymonkey.com

  • No

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    No transparency report or government request policy is published.

  • No

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    No published policy on notifying users about data requests.

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B (75/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

Other forms and surveys

All 17 forms and surveys