{
  "slug": "surveymonkey",
  "category": "forms",
  "name": "SurveyMonkey",
  "description": "Online survey platform from SurveyMonkey Inc. in the US for building surveys and forms and analyzing responses.",
  "website": "https://www.surveymonkey.com",
  "license": null,
  "platforms": [
    "web",
    "android",
    "ios"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 22,
  "coverage": 100,
  "summary": "SurveyMonkey scores 22 out of 100 (grade F) on the forms and surveys criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry, no ads or data sales, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.",
  "url": "https://privacyratings.com/forms/surveymonkey/",
  "markdown": "https://privacyratings.com/forms/surveymonkey/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://www.surveymonkey.com/mp/legal/privacy/",
      "note": "The privacy notice describes cookies and tracking by advertising and analytics partners across websites and devices."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "no",
      "evidence": "https://www.surveymonkey.com/mp/legal/privacy/",
      "note": "The standard survey end page can show advertising, and data is used with partners to tailor ads."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.surveymonkey.com/learn/trust-center/",
      "note": "Holds SOC 2 Type II and ISO 27001 certifications from third-party audits. The reports are not public."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "no",
      "evidence": null,
      "note": "No transparency report or government request policy is published."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "no",
      "evidence": null,
      "note": "No published policy on notifying users about data requests."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=www.surveymonkey.com&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "partial",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=www.surveymonkey.com",
      "note": "Grade B (75/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "B",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Google Tag Manager",
        "host": "inline code",
        "effect": "no"
      }
    ],
    "tested_at": "2026-10-01T06:38:55.825Z"
  },
  "last_modified": "2026-10-01T06:56:31Z"
}