Email sending services
SMTP2GO privacy rating
SMTP relay and email API for transactional and bulk email, with an EU data center in Amsterdam and optional email archiving.
Summary
SMTP2GO scores 24 out of 100 (grade F) on the email sending services criteria. It meets 3 of 13 criteria: TLS configuration, open and click tracking off by default and EU data location. It partly meets no ads or data sales. It does not meet open source, no trackers or telemetry, security headers and modern web standards. Still needing evidence: independent audit, transparency report, tells users about requests, message content deleted after delivery and encrypted delivery can be enforced. It is based in New Zealand: Five Eyes member. Automated tests: SSL Labs grade A, Mozilla HTTP Observatory grade F and Internet.nl website score 34%.
Score 24 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The website loads Google Tag Manager and the Microsoft Advertising tag.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid plans and states personal information is not sold, traded or rented, but the website loads the Microsoft Advertising tag.
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Unknown
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Needs evidence. Add it
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Unknown
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Needs evidence. Add it
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Unknown
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Needs evidence. Add it
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Unknown
Message content deleted after delivery Weight 3 of 3
Is the content of sent mail deleted once it has been delivered?
Needs evidence. Add it
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Yes
Open and click tracking off by default Weight 2 of 3
Are open tracking pixels and click tracking links off unless the sender turns them on?
Open and click tracking are turned on for each SMTP user, IP address or API key.
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Unknown
Encrypted delivery can be enforced Weight 2 of 3
Can outbound mail be kept from being delivered without TLS?
Needs evidence. Add it
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Yes
EU data location Weight 1 of 3
Can message content and delivery logs be processed and stored only in the European Union?
Accounts for EU and UK customers can send only through the EU data center in Amsterdam, with inbound servers in London and Frankfurt.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A
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No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade F (20/100+)
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No
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 34%