Privacy Ratings

Email sending services

SMTP2GO privacy rating

SMTP relay and email API for transactional and bulk email, with an EU data center in Amsterdam and optional email archiving.

Summary

SMTP2GO is not graded yet: 58% of its criteria have evidence, and 60% is needed. It meets 3 of 12 criteria: TLS configuration, open and click tracking off by default and EU data location. It partly meets no ads or data sales. It does not meet open source, no trackers or telemetry and security headers. Still needing evidence: independent audit, transparency report, tells users about requests, message content deleted after delivery and encrypted delivery can be enforced. It is based in New Zealand: Five Eyes member. Automated tests: SSL Labs grade A and Mozilla HTTP Observatory grade F.

Not graded yet: 58% of criteria have evidence, 60% needed. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads Google Tag Manager and the Microsoft Advertising tag.

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by paid plans and states personal information is not sold, traded or rented, but the website loads the Microsoft Advertising tag.

    smtp2go.com

  • Unknown

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Needs evidence. Add it

  • Unknown

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Needs evidence. Add it

  • Unknown

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Needs evidence. Add it

  • Unknown

    Message content deleted after delivery Weight 3 of 3

    Is the content of sent mail deleted once it has been delivered?

    Needs evidence. Add it

  • Yes

    Open and click tracking off by default Weight 2 of 3

    Are open tracking pixels and click tracking links off unless the sender turns them on?

    Open and click tracking are turned on for each SMTP user, IP address or API key.

    support.smtp2go.com

  • Unknown

    Encrypted delivery can be enforced Weight 2 of 3

    Can outbound mail be kept from being delivered without TLS?

    Needs evidence. Add it

  • Yes

    EU data location Weight 1 of 3

    Can message content and delivery logs be processed and stored only in the European Union?

    Accounts for EU and UK customers can send only through the EU data center in Amsterdam, with inbound servers in London and Frankfurt.

    support.smtp2go.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A

    ssllabs.com

  • No

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade F (20/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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