{
  "slug": "smtp2go",
  "category": "email-sending",
  "name": "SMTP2GO",
  "description": "SMTP relay and email API for transactional and bulk email, with an EU data center in Amsterdam and optional email archiving.",
  "website": "https://www.smtp2go.com",
  "license": null,
  "platforms": [],
  "jurisdiction": {
    "code": "NZ",
    "name": "New Zealand",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": null
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": null,
  "score": 25,
  "coverage": 58,
  "summary": "SMTP2GO is not graded yet: 58% of its criteria have evidence, and 60% is needed. It meets 3 of 12 criteria: TLS configuration, open and click tracking off by default and EU data location. It partly meets no ads or data sales. It does not meet open source, no trackers or telemetry and security headers. Still needing evidence: independent audit, transparency report, tells users about requests, message content deleted after delivery and encrypted delivery can be enforced. It is based in New Zealand: Five Eyes member. Automated tests: SSL Labs grade A and Mozilla HTTP Observatory grade F.",
  "url": "https://privacyratings.com/email-sending/smtp2go/",
  "markdown": "https://privacyratings.com/email-sending/smtp2go/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "The website loads Google Tag Manager and the Microsoft Advertising tag."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.smtp2go.com/privacy/",
      "note": "Funded by paid plans and states personal information is not sold, traded or rented, but the website loads the Microsoft Advertising tag."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "unknown",
      "evidence": null,
      "note": null
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "unknown",
      "evidence": null,
      "note": null
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "unknown",
      "evidence": null,
      "note": null
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=smtp2go.com&hideResults=on",
      "note": "Grade A"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "no",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=smtp2go.com",
      "note": "Grade F (20/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    },
    "content_retention": {
      "title": "Message content deleted after delivery",
      "weight": 3,
      "answer": "unknown",
      "evidence": null,
      "note": null
    },
    "tracking_off_by_default": {
      "title": "Open and click tracking off by default",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://support.smtp2go.com/hc/en-gb/articles/360003124714-Open-Tracking",
      "note": "Open and click tracking are turned on for each SMTP user, IP address or API key."
    },
    "enforced_tls": {
      "title": "Encrypted delivery can be enforced",
      "weight": 2,
      "answer": "unknown",
      "evidence": null,
      "note": null
    },
    "eu_data_location": {
      "title": "EU data location",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://support.smtp2go.com/hc/en-gb/articles/12974008254873-EU-Data-Center",
      "note": "Accounts for EU and UK customers can send only through the EU data center in Amsterdam, with inbound servers in London and Frankfurt."
    }
  },
  "tests": {
    "ssllabs": "A",
    "observatory": "F",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Google reCAPTCHA",
        "host": "www.google.com",
        "effect": "none"
      },
      {
        "name": "Google Tag Manager",
        "host": "www.googletagmanager.com",
        "effect": "no"
      },
      {
        "name": "Intercom",
        "host": "widget.intercom.io",
        "effect": "none"
      },
      {
        "name": "Trustpilot",
        "host": "widget.trustpilot.com",
        "effect": "none"
      }
    ],
    "tested_at": "2026-10-01T07:29:35.286Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}