Email sending services
SMTP.com privacy rating
Email relay and API service from Ziff Davis for transactional and marketing email, with dedicated IP addresses and delivery reports.
Summary
SMTP.com is not graded yet: 58% of its criteria have evidence, and 60% is needed. It meets 1 of 12 criteria: TLS configuration. It does not meet open source, no trackers or telemetry, no ads or data sales, transparency report, tells users about requests and security headers. Still needing evidence: independent audit, message content deleted after delivery, open and click tracking off by default, encrypted delivery can be enforced and EU data location. It is based in Canada: Five Eyes member. Automated tests: SSL Labs grade A and Mozilla HTTP Observatory grade F.
Not graded yet: 58% of criteria have evidence, 60% needed. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The privacy policy covers third-party cookies for analytics and interest-based ads, and the website loads Google Tag Manager and VWO.
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No
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
The privacy policy states personal data may be sold to customers of Ziff Davis businesses and sold or shared for targeted ads.
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Unknown
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Needs evidence. Add it
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No
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
No transparency report or government request policy is published. The terms only reserve the right to disclose information in response to legal process or governmental requests.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
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Unknown
Message content deleted after delivery Weight 3 of 3
Is the content of sent mail deleted once it has been delivered?
Needs evidence. Add it
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Unknown
Open and click tracking off by default Weight 2 of 3
Are open tracking pixels and click tracking links off unless the sender turns them on?
Needs evidence. Add it
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Unknown
Encrypted delivery can be enforced Weight 2 of 3
Can outbound mail be kept from being delivered without TLS?
Needs evidence. Add it
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Unknown
EU data location Weight 1 of 3
Can message content and delivery logs be processed and stored only in the European Union?
Needs evidence. Add it
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A
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No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade F (0/100+)
-
Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.