Privacy Ratings

Email sending services

Elastic Email privacy rating

Email API, SMTP relay and marketing email platform for transactional and bulk email.

Summary

Elastic Email is not graded yet: 46% of its criteria have evidence, and 60% is needed. It meets 1 of 12 criteria: TLS configuration. It partly meets security headers and open and click tracking off by default. It does not meet open source and no trackers or telemetry. Still needing evidence: no ads or data sales, independent audit, transparency report, tells users about requests, message content deleted after delivery, encrypted delivery can be enforced and EU data location. It is based in Canada: Five Eyes member. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

Not graded yet: 46% of criteria have evidence, 60% needed. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The website loads HubSpot scripts.

  • Unknown

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Needs evidence. Add it

  • Unknown

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    Needs evidence. Add it

  • Unknown

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Needs evidence. Add it

  • Unknown

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Needs evidence. Add it

  • Unknown

    Message content deleted after delivery Weight 3 of 3

    Is the content of sent mail deleted once it has been delivered?

    Needs evidence. Add it

  • Partial

    Open and click tracking off by default Weight 2 of 3

    Are open tracking pixels and click tracking links off unless the sender turns them on?

    Open and click tracking are on by default and can be turned off in the account's tracking settings.

    help.elasticemail.com

  • Unknown

    Encrypted delivery can be enforced Weight 2 of 3

    Can outbound mail be kept from being delivered without TLS?

    Needs evidence. Add it

  • Unknown

    EU data location Weight 1 of 3

    Can message content and delivery logs be processed and stored only in the European Union?

    Needs evidence. Add it

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B (70/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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