# Elastic Email privacy rating

Email API, SMTP relay and marketing email platform for transactional and bulk email.

## Summary

Elastic Email is not graded yet: 46% of its criteria have evidence, and 60% is needed. It meets 1 of 12 criteria: TLS configuration. It partly meets security headers and open and click tracking off by default. It does not meet open source and no trackers or telemetry. Still needing evidence: no ads or data sales, independent audit, transparency report, tells users about requests, message content deleted after delivery, encrypted delivery can be enforced and EU data location. It is based in Canada: Five Eyes member. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

- Website: https://elasticemail.com
- Jurisdiction: Canada. Five Eyes member.
- Home page trackers: Google Tag Manager
- Category: [Email sending services](https://privacyratings.com/email-sending/)
- Grade: Not graded (46% evidence)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The website loads HubSpot scripts. |  |
| No ads or data sales | Unknown |  |  |
| Independent audit | Unknown |  |  |
| Transparency report | Unknown |  |  |
| Tells users about requests | Unknown |  |  |
| TLS configuration | Yes | Grade A+ | https://www.ssllabs.com/ssltest/analyze.html?d=elasticemail.com&hideResults=on |
| Security headers | Partial | Grade B (70/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=elasticemail.com |
| Modern web standards | Not tested yet | Not tested yet. |  |
| Message content deleted after delivery | Unknown |  |  |
| Open and click tracking off by default | Partial | Open and click tracking are on by default and can be turned off in the account's tracking settings. | https://help.elasticemail.com/en/articles/4867123-tracking-opens-and-clicks |
| Encrypted delivery can be enforced | Unknown |  |  |
| EU data location | Unknown |  |  |

Source: https://privacyratings.com/email-sending/elastic-email/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/email-sending/elastic-email.md