Privacy Ratings

Encrypted cloud storage

Sync.com privacy rating

End-to-end encrypted cloud storage and file sharing from Canada, with desktop, mobile and web apps.

Canada Five EyesPlatforms: Web · Windows · macOS · Android · iOS

Summary

Sync.com scores 38 out of 100 (grade F) on the encrypted cloud storage criteria. It meets 3 of 8 criteria: no ads or data sales, tells users about requests and TLS configuration. It partly meets transparency report. It does not meet open source, no trackers or telemetry, independent audit and security headers. It is based in Canada: Five Eyes member. Automated tests: SSL Labs grade A and Mozilla HTTP Observatory grade C-.

Score 38 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The Android app includes Google Firebase Analytics, Crashlytics, Mixpanel and Sentry, and the website loads Google and Facebook advertising tags.

    reports.exodus-privacy.eu.org

  • Yes

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by paid plans, with no ads in the service.

    sync.com

  • No

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    No independent audit is published.

  • Partial

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    The privacy policy explains how legal requests are verified and answered, but no request counts are published.

    sync.com

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Sync commits to reasonable efforts to notify users before their information is disclosed, within the bounds of the law.

    sync.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A

    ssllabs.com

  • No

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade C- (45/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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