Encrypted cloud storage
Box privacy rating
Cloud content management and file sharing service for businesses and individuals, with desktop, mobile and web apps. Files are encrypted at rest with keys Box holds, not end-to-end.
Summary
Box scores 38 out of 100 (grade F) on the encrypted cloud storage criteria. It meets 3 of 9 criteria: no ads or data sales, TLS configuration and modern web standards. It partly meets independent audit and security headers. It does not meet open source, no trackers or telemetry, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade B and Internet.nl website score 96%.
Score 38 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The Android app includes Amplitude, Google Firebase Analytics, Crashlytics and Pendo.
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Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid plans, with no ads in the service. Box states it does not share personal information or content with third parties without permission.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Box has SOC 1, SOC 2 and SOC 3 audits and ISO certifications. The ISO certificates are public, but the SOC reports are only shared under NDA.
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No
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
No transparency report or government request policy is published.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Partial
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade B (70/100+)
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Yes
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 96%