Video calls
Webex privacy rating
Cisco's video meeting and team messaging platform with desktop, mobile and browser apps, webinars and calling features.
Summary
Webex scores 30 out of 100 (grade F) on the video calls criteria. It partly meets no ads or data sales, independent audit, end-to-end encrypted, join without an account and self-hostable. It does not meet open source and no trackers or telemetry. It is based in the United States: Five Eyes member; subject to the US CLOUD Act.
Score 30 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The Cisco privacy statement describes third-party cookies used for interest-based advertising on its websites.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by subscriptions with no ads in meetings, but Cisco works with third parties on interest-based advertising; Cisco states it does not sell personal data.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Webex lists ISO 27001 certification, but no audit report is public.
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Partial
End-to-end encrypted Weight 3 of 3
Are calls end-to-end encrypted by default?
End-to-end encryption is available as a separate meeting type that must be chosen by the host or set by an administrator.
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Partial
Join without an account Weight 1 of 3
Can people join calls without an account?
Guests can join from a link without an account; hosts need a Webex account.
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Partial
Self-hostable Weight 1 of 3
Can the server be self-hosted?
Webex Video Mesh nodes can process meeting media on customer premises, but meetings still depend on the Webex cloud.