Privacy Ratings

Password managers

LastPass privacy rating

Closed source password manager from LastPass US LP with browser extensions, desktop and mobile apps. Vaults are encrypted on the device, and a past breach exposed copies of customer vault backups that also held unencrypted website URLs.

United States Five EyesPlatforms: Windows · macOS · Android · iOS · Web

Summary

LastPass scores 45 out of 100 (grade D) on the password managers criteria. It meets 3 of 11 criteria: tells users about requests, TLS configuration and end-to-end encrypted vault. It partly meets no ads or data sales, transparency report, security headers, local or self-hosted option and full export. It does not meet open source, no trackers or telemetry and independent audit. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.

Score 45 out of 100. How scoring works

Criteria

  • No

    Open source Weight 3 of 3

    Is all the source code needed to run the product public?

    Closed source.

  • No

    No trackers or telemetry Weight 3 of 3

    Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

    The Android app contains Google Firebase Analytics, Crashlytics, Pendo and Segment, and the website loads Google Tag Manager.

    reports.exodus-privacy.eu.org

  • Partial

    No ads or data sales Weight 2 of 3

    Is the product funded without advertising, ad targeting or selling user data?

    Funded by subscriptions, but the privacy notice says third-party cookies for personalized advertising may count as a sale or sharing of personal data.

    lastpass.com

  • No

    Independent audit Weight 2 of 3

    Has an independent security or privacy audit been published within the last three years?

    No independent audit report is published.

  • Partial

    Transparency report Weight 2 of 3

    Does the provider regularly publish how many government and legal requests it receives and how it responds?

    Publishes law enforcement request guidelines but no request counts.

    lastpass.com

  • Yes

    Tells users about requests Weight 1 of 3

    Does the provider promise to tell users about requests for their data, unless a court forbids it?

    Notifies customers before disclosing data unless legally prohibited or there is a risk of harm.

    lastpass.com

  • Yes

    End-to-end encrypted vault Weight 3 of 3

    Is the vault encrypted on the device before it is synced, with a key the provider does not hold?

    Vault data is encrypted on the device with a key derived from the master password. Stolen vault backups included unencrypted website URLs.

    lastpass.com

  • Partial

    Local or self-hosted option Weight 2 of 3

    Can the vault be kept locally or on your own server?

    Vaults are stored only in the LastPass cloud. Data can be exported.

    github.com

  • Partial

    Full export Weight 1 of 3

    Can every item be exported in an open format?

    Exports vault items to unencrypted CSV, without attachments.

    github.com

Automated tests

  • Yes

    TLS configuration Weight 2 of 3

    Does the website pass the Qualys SSL Labs test with a grade of A or better?

    Grade A+

    ssllabs.com

  • Partial

    Security headers Weight 1 of 3

    Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

    Grade B (70/100+)

    developer.mozilla.org

  • Not tested yet

    Modern web standards Weight 1 of 3

    Does the website score 90% or higher on the Internet.nl website test?

    Not tested yet.

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