Forms and surveys
Qualtrics privacy rating
Survey and experience management platform for research, customer and employee feedback, run by Qualtrics LLC in the United States.
Summary
Qualtrics scores 28 out of 100 (grade F) on the forms and surveys criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales, independent audit and security headers. It does not meet open source, no trackers or telemetry, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B.
Score 28 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The privacy statement says third-party advertising companies collect information on the website through cookies, and the website loads Google Tag Manager.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by subscriptions, and the privacy statement says personal information is not sold. It is shared with advertising partners, such as Google, that show targeted Qualtrics ads.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
States SOC 2 Type 2, ISO 27001 and HITRUST certifications and FedRAMP High authorization, but the reports are not public.
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No
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
No transparency report is published. The privacy statement only lists law enforcement and government authorities as possible recipients.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Partial
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade B (75/100+)
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Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.