Forms and surveys
Jotform privacy rating
Online form builder from Jotform Inc. in San Francisco, with templates, payments, approvals and PDF tools. Form data can be stored on EU servers.
Summary
Jotform scores 35 out of 100 (grade F) on the forms and surveys criteria. It meets 1 of 9 criteria: TLS configuration. It partly meets no ads or data sales, independent audit, transparency report, security headers and modern web standards. It does not meet open source, no trackers or telemetry and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+, Mozilla HTTP Observatory grade B and Internet.nl website score 84%.
Score 35 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The privacy policy describes web traffic analytics tools and advertising networks that use cookies and page tags, and the website loads Google Tag Manager.
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Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid plans, and the privacy policy states that personal information and form data are not sold. Advertising networks use cookies to show Jotform ads on other websites.
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Partial
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
States a SOC 2 environment for Enterprise customers and periodic penetration tests, but no report is published.
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Partial
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
The privacy policy describes how legal and law enforcement requests are reviewed and what data may be produced, but no request counts are published.
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No
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
No published policy on notifying users about data requests.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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Partial
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade B (75/100+)
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Partial
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Score 84%