Mailtrap privacy rating

Summary

Mailtrap is not graded yet: 46% of its criteria have evidence, and 60% is needed. It meets 1 of 12 criteria: TLS configuration. It partly meets no ads or data sales. It does not meet open source, no trackers or telemetry and security headers. Still needing evidence: independent audit, transparency report, tells users about requests, message content deleted after delivery, open and click tracking off by default, encrypted delivery can be enforced and EU data location. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade C.

Not graded yet: 46% of criteria have evidence, 60% needed. How scoring works

Criteria

• ✖No

  Open source ×3Weight 3 of 3

  Is all the source code needed to run the product public?

  Closed source.

• ✖No

  No trackers or telemetry ×3Weight 3 of 3

  Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?

  The website loads Google Tag Manager, Microsoft Clarity, HubSpot and Meta, TikTok, LinkedIn and X advertising scripts.

• ◐Partial

  No ads or data sales ×2Weight 2 of 3

  Is the product funded without advertising, ad targeting or selling user data?

  Funded by paid plans, but Meta, LinkedIn and X are listed as processors for marketing analytics.

  mailtrap.io

• ?Unknown

  Independent audit ×2Weight 2 of 3

  Has an independent security or privacy audit been published within the last three years?

  Needs evidence. Add it

• ?Unknown

  Transparency report ×2Weight 2 of 3

  Does the provider regularly publish how many government and legal requests it receives and how it responds?

  Needs evidence. Add it

• ?Unknown

  Tells users about requests ×1Weight 1 of 3

  Does the provider promise to tell users about requests for their data, unless a court forbids it?

  Needs evidence. Add it

• ?Unknown

  Message content deleted after delivery ×3Weight 3 of 3

  Is the content of sent mail deleted once it has been delivered?

  Needs evidence. Add it

• ?Unknown

  Open and click tracking off by default ×2Weight 2 of 3

  Are open tracking pixels and click tracking links off unless the sender turns them on?

  Needs evidence. Add it

• ?Unknown

  Encrypted delivery can be enforced ×2Weight 2 of 3

  Can outbound mail be kept from being delivered without TLS?

  Needs evidence. Add it

• ?Unknown

  EU data location ×1Weight 1 of 3

  Can message content and delivery logs be processed and stored only in the European Union?

  Needs evidence. Add it

Automated tests

• ✔Yes

  TLS configuration ×2Weight 2 of 3

  Does the website pass the Qualys SSL Labs test with a grade of A or better?

  Grade A+

  ssllabs.com

• ✖No

  Security headers ×1Weight 1 of 3

  Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?

  Grade C (50/100+)

  developer.mozilla.org

• …Not tested yet

  Modern web standards ×1Weight 1 of 3

  Does the website score 90% or higher on the Internet.nl website test?

  Not tested yet.