Email sending services
MailerSend privacy rating
Transactional email API and SMTP relay from the makers of MailerLite, with templates, inbound routing and SMS.
Summary
MailerSend scores 27 out of 100 (grade F) on the email sending services criteria. It meets 2 of 12 criteria: TLS configuration and EU data location. It partly meets no ads or data sales, message content deleted after delivery and open and click tracking off by default. It does not meet open source, no trackers or telemetry and security headers. Still needing evidence: independent audit, transparency report, tells users about requests and encrypted delivery can be enforced. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A and Mozilla HTTP Observatory grade F.
Score 27 out of 100. How scoring works
Criteria
- No
-
No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The website loads Google Tag Manager and PostHog.
-
Partial
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by paid plans and states personal data is never sold, but third-party partners use cookies on the website for advertising on other sites.
-
Unknown
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Needs evidence. Add it
-
Unknown
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Needs evidence. Add it
-
Unknown
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Needs evidence. Add it
-
Partial
Message content deleted after delivery Weight 3 of 3
Is the content of sent mail deleted once it has been delivered?
Activity data is kept for 7 or 30 days depending on the plan. A "Don't store content" option is available.
-
Partial
Open and click tracking off by default Weight 2 of 3
Are open tracking pixels and click tracking links off unless the sender turns them on?
Domain settings for open, click and content tracking are on by default and can be turned off.
-
Unknown
Encrypted delivery can be enforced Weight 2 of 3
Can outbound mail be kept from being delivered without TLS?
Needs evidence. Add it
-
Yes
EU data location Weight 1 of 3
Can message content and delivery logs be processed and stored only in the European Union?
The privacy policy states data storage centers are in the European Union.
Automated tests
-
Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A
-
No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade F (5/100+)
-
Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.