AI assistants
Claude privacy rating
AI assistant from Anthropic for writing, analysis, coding and research, available on the web and as desktop and mobile apps, with free and paid plans.
Summary
Claude scores 44 out of 100 (grade D) on the AI assistants criteria. It meets 5 of 12 criteria: no ads or data sales, transparency report, tells users about requests, TLS configuration and limited chat retention. It partly meets no training on your data. It does not meet open source, no trackers or telemetry, independent audit, security headers, runs locally and no account needed. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade C+.
Score 44 out of 100. How scoring works
Criteria
- No
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No
No trackers or telemetry Weight 3 of 3
Are the website and apps free of third-party trackers, with any analytics anonymous and any telemetry off by default?
The website and claude.ai use Google Analytics, LinkedIn and other third-party analytics and marketing cookies, and the Android app includes Segment and Sentry.
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Yes
No ads or data sales Weight 2 of 3
Is the product funded without advertising, ad targeting or selling user data?
Funded by subscriptions and API sales. Anthropic states Claude will remain ad-free.
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No
Independent audit Weight 2 of 3
Has an independent security or privacy audit been published within the last three years?
Anthropic's SOC 2 and ISO certifications cover its commercial products, not consumer Claude plans, and the reports are not public.
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Yes
Transparency report Weight 2 of 3
Does the provider regularly publish how many government and legal requests it receives and how it responds?
Publishes counts of government requests for user data every six months.
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Yes
Tells users about requests Weight 1 of 3
Does the provider promise to tell users about requests for their data, unless a court forbids it?
Anthropic notifies users when their data is requested unless legally prohibited or in rare exceptions such as emergencies.
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Partial
No training on your data Weight 3 of 3
Are prompts, chats and files kept out of model training by default?
Chats are used for training when the model improvement setting is on, and chats flagged for safety review may be used to train safety systems.
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No
Runs locally Weight 2 of 3
Can the assistant run on your own device or server, so prompts never leave it?
Hosted only.
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Yes
Limited chat retention Weight 2 of 3
Are chats deleted by default or on request, with no long-term server copy?
Deleted chats are removed from back-end storage within 30 days. Chats flagged for policy violations are kept for up to 2 years.
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No
No account needed Weight 1 of 3
Can it be used without an account or personal details?
An account is required.
Automated tests
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Yes
TLS configuration Weight 2 of 3
Does the website pass the Qualys SSL Labs test with a grade of A or better?
Grade A+
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No
Security headers Weight 1 of 3
Does the website pass the Mozilla HTTP Observatory test with a grade of A or better?
Grade C+ (60/100+)
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Not tested yet
Modern web standards Weight 1 of 3
Does the website score 90% or higher on the Internet.nl website test?
Not tested yet.