# Outline privacy rating

Team knowledge base and wiki with real-time collaborative editing, Markdown support and integrations such as Slack. Available as a hosted service or self-hosted.

## Summary

Outline scores 44 out of 100 (grade D) on the wikis and knowledge bases criteria. It meets 3 of 8 criteria: open source, no ads or data sales and security headers. It partly meets TLS configuration. It does not meet no trackers or telemetry, independent audit, transparency report and tells users about requests. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade B and Mozilla HTTP Observatory grade A+.

- Website: https://www.getoutline.com
- Source code: https://github.com/outline/outline
- Jurisdiction: United States. Five Eyes member. Subject to the US CLOUD Act.
- Platforms: Web, macOS
- Home page trackers: Cloudflare Web Analytics (cookieless analytics)
- Category: [Wikis and knowledge bases](https://privacyratings.com/wikis/)
- Grade: D (44/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | Yes | All code is public under the source-available Business Source License 1.1, which is not OSI-approved. Each release converts to Apache-2.0 after the change date. | https://github.com/outline/outline/blob/main/LICENSE |
| No trackers or telemetry | No | The hosted app is configured with Google Analytics and sends error reports to Sentry. | https://app.getoutline.com |
| No ads or data sales | Yes | Funded by paid plans. The privacy policy states personal information is not rented or sold. | https://www.getoutline.com/privacy |
| Independent audit | No | No independent audit is published. |  |
| Transparency report | No | No transparency report or government request policy is published. |  |
| Tells users about requests | No | No published policy on notifying users about data requests. |  |
| TLS configuration | Partial | Grade B | https://www.ssllabs.com/ssltest/analyze.html?d=app.getoutline.com&hideResults=on |
| Security headers | Yes | Grade A+ (110/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=app.getoutline.com |
| Modern web standards | Not tested yet | Not tested yet. |  |

Source: https://privacyratings.com/wikis/outline/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/wikis/outline.md