# Darktrace / EMAIL privacy rating

Email security from Darktrace that analyzes copies of inbound, outbound and internal mail with behavioral AI to detect phishing, business email compromise and account takeover. It works with Microsoft 365, Google Workspace and Exchange, as a cloud service or on Darktrace hardware.

## Summary

Darktrace / EMAIL scores 31 out of 100 (grade F) on the spam and virus filtering criteria. It meets 2 of 8 criteria: TLS configuration and security headers. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry and transparency report. Still needing evidence: tells users about requests. It is based in the United Kingdom: Five Eyes member; GDPR-style data protection law; CLOUD Act data access agreement with the US. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade A+.

- Website: https://www.darktrace.com/products/email
- Jurisdiction: United Kingdom. Five Eyes member. GDPR-style data protection law. CLOUD Act data access agreement with the US.
- Platforms: Web
- Home page trackers: Google Tag Manager
- Category: [Spam and virus filtering](https://privacyratings.com/spam-filters/)
- Grade: F (31/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The website loads Google Tag Manager, and the cookie policy describes targeting cookies used to make advertising more relevant. | https://www.darktrace.com/legal/cookie-policy |
| No ads or data sales | Partial | Paid business service with no ads. The privacy policy says product data is not sold, but website use of Google Analytics may count as a sale under the CCPA. | https://www.darktrace.com/legal/privacy-policy |
| Independent audit | Partial | Darktrace holds ISO/IEC 27001 and ISO/IEC 27018 certification, but no audit report is public. | https://trust.darktrace.com/ |
| Transparency report | No | No transparency report or government request policy is published. The privacy policy only says data may be disclosed to comply with a legal obligation. | https://www.darktrace.com/legal/privacy-policy |
| Tells users about requests | Unknown |  |  |
| TLS configuration | Yes | Grade A+ | https://www.ssllabs.com/ssltest/analyze.html?d=customerportal.darktrace.com&hideResults=on |
| Security headers | Yes | Grade A+ (100/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=customerportal.darktrace.com |
| Modern web standards | Not tested yet | Not tested yet. |  |

Source: https://privacyratings.com/spam-filters/darktrace-email/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/spam-filters/darktrace-email.md