# Loom privacy rating

Video messaging service from Atlassian for recording the screen and camera and sharing the result as a link. Recordings are uploaded to and hosted on Loom's servers.

## Summary

Loom scores 15 out of 100 (grade F) on the screenshots and screen recording criteria. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry, saved locally by default and no account needed. It is based in the United States: Five Eyes member; subject to the US CLOUD Act.

- Website: https://www.loom.com
- Jurisdiction: United States. Five Eyes member. Subject to the US CLOUD Act.
- Platforms: Windows, macOS, Android, iOS, Web
- Home page trackers: Amplitude, Google Analytics, Google Fonts (not scored), Google Tag Manager
- Category: [Screenshots and screen recording](https://privacyratings.com/screen-recording/)
- Grade: F (15/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | Exodus finds HMS Core analytics, OneSignal, Segment and Sentry in the Android app, and the website loads Google Tag Manager and connects to Google Analytics and Amplitude. | https://reports.exodus-privacy.eu.org/en/reports/com.loom.android/latest/ |
| No ads or data sales | Partial | Funded by subscriptions with no ads in the product, but the policy allows cookies and identifiers from advertising partners. | https://www.atlassian.com/legal/privacy-policy |
| Independent audit | Partial | Loom has SOC 2 audits, but the report is only available on request through the Atlassian Trust portal. | https://support.atlassian.com/loom/docs/download-the-loom-soc-2-report/ |
| Saved locally by default | No | Videos are uploaded to Loom's servers while recording. | https://support.atlassian.com/loom/docs/how-secure-are-my-videos/ |
| No account needed | No | A Loom account is required to record and share videos. | https://www.loom.com/pricing |

Source: https://privacyratings.com/screen-recording/loom/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/screen-recording/loom.md