# TeamViewer privacy rating

Proprietary remote access and support software that connects to computers and mobile devices through TeamViewer's relay servers, free for personal use and paid for commercial use.

## Summary

TeamViewer scores 30 out of 100 (grade F) on the remote desktop criteria. It meets 1 of 4 criteria: no ads or data sales. It partly meets independent audit. It does not meet open source and no trackers or telemetry. It is based in Germany: Fourteen Eyes member; EU member (GDPR).

- Website: https://www.teamviewer.com
- Jurisdiction: Germany. Fourteen Eyes member. EU member (GDPR).
- Platforms: Windows, macOS, Linux, Android, iOS, Web
- Home page trackers: Google reCAPTCHA (not scored), OneTrust (not scored)
- Category: [Remote desktop](https://privacyratings.com/remote-desktop/)
- Grade: F (30/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The website loads Adobe, Facebook and LinkedIn trackers, and the privacy policy describes analysis of product usage data, including in the free version. | https://www.teamviewer.com/en/legal/privacy-and-cookies/ |
| No ads or data sales | Yes | Funded by paid licenses with no ads in the software, and the privacy policy states personal information is not sold. | https://www.teamviewer.com/en-us/pricing/overview/ |
| Independent audit | Partial | Only a public SOC 3 summary of the independent SOC 2 audit is published; the full SOC 2 report is not public. | https://media.teamviewer.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-type-2-soc-3-report-en.pdf |

Source: https://privacyratings.com/remote-desktop/teamviewer/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/remote-desktop/teamviewer.md